Workplace Support

At KroonCo, personal service is our top priority. You can always contact us with your questions or issues. When you call us, you’ll immediately be connected to a support staff member who listens and registers your question or issue. We’ll immediately create a ticket and provide appropriate support. Our team thinks in terms of practical solutions and stays up-to-date on the latest innovations in ICT, ensuring you always benefit from the latest hardware and software.

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Our work process View the benefits

Our work process

1. Reporting issues

Contact us with your questions or problems or submit a ticket through our registration system.

2. Immediate response

If we can’t solve your issue immediately, we’ll create a ticket and keep you updated by email.

3. Monitoring availability

We monitor your internet connection and applications so we can proactively respond to potential issues.

4. Personal contact

If a problem arises, we’ll create a ticket and contact you immediately to resolve it as quickly as possible.

5. Partner collaboration

If necessary, we collaborate with our partners to find the best solution.

6. Ongoing support

Our support team is always available to help you, even outside office hours.

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Direct support:

You can always call us for help and speak directly with a representative. Even outside office hours, someone is always available to resolve urgent issues.

User-friendly ticket registration system:

Submit issues or questions easily through your personal login.

Email updates:

You’ll receive regular updates about your tickets from our support team.