Junior Service Employee

What will you be doing?

As an Junior Service Employee you will perform various tasks, including:

• Providing technical support to customers and end users;
• Creating tickets and monitoring progress;
• Resolving various issues, such as poor connections, network outages, etc.;
• Ordering hardware and processing incoming packages.

What you bring to the team

• You have at least a vocational (MBO) work and thinking level;
• Experience is a plus but not required;
• You have an affinity for IT;
• You are a go-getter; what you don’t know yet, you can learn;
• You are willing to take relevant training courses to expand your knowledge;
• You enjoy maintaining close customer contact;
• You have good communication skills and can communicate both friendly and clearly;
• You can maintain an overview, set priorities, and follow clear guidelines.

What do you get from us?

You make customers happy by answering their questions and resolving their issues. Your solution-oriented approach means you add value, not only to the customer but also to the internal organization. Naturally, you want to be rewarded accordingly:

• A gross salary of €2,370 and €2,920 per month for a full-time position;
• 8% holiday allowance;
• Travel allowance;
• 24 vacation days annually;
• We cover all pension contributions;
• The opportunity to develop yourself and take training courses;
• Flexible working hours and locations, allowing you to work in a way that suits you best;
• Opportunities for growth;
• A positive work atmosphere with great colleagues, plenty of informal outings, and a delicious lunch every day.

Who are we?

We are KroonCo, a close-knit team of driven and committed IT specialists. Our motto: people do business with people. That’s why we keep communication lines short. We value personal contact and believe that easy accessibility is crucial. Everyone at KroonCo knows every customer and is up-to-date on all ongoing projects. At KroonCo, we know our customers inside and out. We know their organizations, employees, and IT environments. This allows us to always provide our customers with optimal service, support, and advice. We work with the latest technologies and insights.

KroonCo has a pleasant, informal culture. Communication lines are short, and we truly work together as a team to help customers succeed every day.